Shipping policy
Shipping Policy
Thank you for shopping with Coutureia. We are committed to providing a smooth and transparent delivery experience for all our customers within the European Union.
Shipping Costs
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Standard Shipping – Free of charge
All orders within the EU are shipped free of charge. There are no additional shipping fees. -
Express Shipping – Flat rate €10
If you prefer faster delivery, you can choose express shipping at checkout. A flat fee of €10 will be charged per order.
Delivery Times
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Standard Shipping: approx. 2–6 business days
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Express Shipping: approx. 2–4 business days
Please note: Delivery times are estimates and may vary slightly due to customs processing, courier delays, or seasonal demand. All delivery times include a 1–2 day handling period (Monday to Friday).
All products are shipped directly from our partner warehouses. If any delay occurs, we will inform you promptly via email.
Shipping Area
Currently, we only ship to countries within the European Union. Worldwide shipping is not available at this time.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking link (if provided by the carrier). You can use this link to check the status of your delivery at any time.
Undeliverable Packages
If a package cannot be delivered due to incorrect address details or refusal to accept the shipment, we reserve the right to charge for a second delivery attempt.
Questions?
If you have any questions about shipping or your order, feel free to contact us at:
📧 support@coutureia.com